In this competitive environment, business is not just manufacturing superior quality products and providing superior services to the customer but a customer satisfaction has also become a most important concern. In today’s world, customer wish for a suitable and easy way to get high quality products and services. An internet plays an important role in connecting a marketer and a potential customers. Thus E-business is growing rapidly across the world.
E-business stands for electronic business which makes possible business dealings through internet in an easy way. An E-business solution is divided into B2B (Business to Business) or B2C (Business to Customer). The B2B means when the marketers uses internet connection to interact with the supplier. B2C means when a businessperson interact with a potential customer of the products. With the help of a website, a businessperson can easily demonstrate his products on the web pages.
While carrying on B2C business, a marketer can also mention gifts, packages or any offer made along with the purchase of any product or services. There is no need of any retailer or wholesaler between a entrepreneur and the customer. This helps to promote the relationship between them as customer can directly solve his doubts and queries by a merchant. So, E-business services save time of marketer, supplier and a customer. On facilitating and maintaining a business transaction, a marketer need not to spend time and money. Thus, for an organization, E-business plays a significant role in providing instant services to the customers.
E-business stands for electronic business which makes possible business dealings through internet in an easy way. An E-business solution is divided into B2B (Business to Business) or B2C (Business to Customer). The B2B means when the marketers uses internet connection to interact with the supplier. B2C means when a businessperson interact with a potential customer of the products. With the help of a website, a businessperson can easily demonstrate his products on the web pages.
While carrying on B2C business, a marketer can also mention gifts, packages or any offer made along with the purchase of any product or services. There is no need of any retailer or wholesaler between a entrepreneur and the customer. This helps to promote the relationship between them as customer can directly solve his doubts and queries by a merchant. So, E-business services save time of marketer, supplier and a customer. On facilitating and maintaining a business transaction, a marketer need not to spend time and money. Thus, for an organization, E-business plays a significant role in providing instant services to the customers.
